T-4OO Help Center

ONYAKU Support Center:onyaku@rozetta.jp
(10:00-17:00 *Mon. thru Fri. excluding bank holidays, summer holidays, and year-end/new-year holidays)
Is there anything you are having trouble with?
  1. ONYAKU Help Center
  2. Chat rooms
  3. FAQ for User
  • Forced to exit the chat room
  • Transcripts of conversations may contain asterisks
  • Is there a limit to the number of participants in the chat room?
  • Is there an expiration date for the chat room invitation link?
  • Onyaku is not functioning properly (unable to sign in, voice recognition or translation not working, etc.)
  • Voice Not Recognized
  • The microphone's voice is not recognized
  • Everyone is wearing headsets, but the voice heard from the speaker is recognized as their own speech.
  • What is standby mode?
  • The host was forcibly removed from the room.
  • What is a forced exit?
  • Is offline use possible?
  • The message "This network environment cannot connect to the Onyaku chat room. Please access from a communicable environment." is displayed.
  • Remaining Time Alert Explanation
Rozetta Corp. TOP Terms of Service Security Policy
日本語